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Return Policy

If the merchandise is found to be defective or particularly unsatisfactory, contact us and will replace you products free of charge for you indicate you the steps to follow in order to change when we the party the incidence. In the case of breaks, it is imperative to stop record in the delivery of messaging break or poor condition which the packing in the case of detecting it. To accept a change of product the wrapping and the product must be complete and in perfect condition. Is recommended to request a sample of the article which has interested you in If the order is of a certain amount (for example, greater than 10 units of the acceptance of the budget] 1 No refunds on items custom as fans hand painted. Therefore you are encouraged to the customer that if is going to make a asked for wedding, request a sample of the article which has him before interested prior to acceptance of the budget.

To proceed with a return, you should get in touch with us for you send the receipt of return which you must attach to N’ article them (s)  You can request your refund via e-mail or through our contact form to return the products, don’t forget insert it into the original plastic, cartons, labels and accessories with which you delivered. The mixture of tags and non-packaged products will result in a delay in returning. The Returns with lack of plastic, accesories or tags will not be accepted. The return costs will be in charge of shipping that tooth generate the new shipment (for a change) shall be borne by the customer of the same way.

Everything described in this page is valid, as long as it is published, except for typographical error or end of stock, the current conditions are the is published at the time and can be modified when the decide its author.

In any case, the amount of the order will be returned.

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